Shipping Policy

**SHIPPING POLICY**

Thank you for choosing OrganicVita for your ecological home & garden products. We are committed to delivering exceptional service and ensuring your orders are processed with care. Please review the following shipping policy for information on shipping methods, delivery times, and related details.

**1. ORDER PROCESSING**

1.1 **Order Confirmation:**
- Once you place an order, you will receive an email confirmation with the order details. Please review this confirmation and contact us immediately if any information is incorrect.

1.2 **Order Processing Time:**
- Orders are typically processed within 3 business days from the date of purchase, excluding weekends and holidays.

**2. SHIPPING METHODS**

2.1 **Shipping Providers:**
- We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders.

2.2 **Shipping Locations:**
- We currently ship to Europe, North America, Australia, New Zealand, Central Asia, South East Asia, and Island States. Please contact us for information on shipping to other locations.

2.3 **Shipping Rates:**
- Shipping rates are calculated at checkout based on the price or weight of your order and the destination.

**3. DELIVERY TIMES**

3.1 **Estimated Delivery Times:**
- Estimated delivery times vary based on the shipping method selected and the destination. When possible, the carrier will provide an estimated delivery date on the tracking page.

3.2 **Delays:**
- While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or customs delays may affect delivery. We appreciate your understanding in such cases.

**4. ORDER TRACKING**

4.1 **Tracking Information:**
- Once your order is shipped, you will receive an email with tracking information. You can track the progress of your shipment using the provided tracking number.

4.2 **Order Status:**
- You can also check the status of your order by logging into your account on our website.

**5. INTERNATIONAL SHIPPING**

5.1 **Customs and Import Duties:**
- International orders may be subject to customs duties and import taxes. Customers are responsible for covering these charges.

**6. CONTACT US**

If you have any questions or concerns regarding our shipping policy, please contact us at organicvitality@proton.me

**7. RETURNS AND REFUNDS**

For information on returns and refunds, please refer to our Return and Refund Policy.

Thank you for choosing OrganicVita. We appreciate your trust in our products, and we are dedicated to providing you with a seamless shopping experience.

Sincerely,
OrganicVita